See if you re eligible extra help we offer a range of special services for customers who need a little extra help managing their energy.
Eon electric key number.
Screen r shows you how much emergency credit you have available.
At this point we can give you 5 emergency credit.
You could get 140 off your electricity bill under the warm home discount scheme.
The shop assistant that is working will then ask you for the amount that you want applied to your key or card.
Put the key into the meter press the blue button repeatedly until screen r is displayed.
If that doesn t work or you think your key is damaged you might need to get a replacement fill out this form.
How we can help.
The first information screen will appear there is a number in the bottom right corner of the display to tell you which screen you.
You need to let the employee at the store know the exact value amount that you want put on your card.
Topping up it s easy to top up you can top up at any payzone paypoint or post office outlet.
You need to give either your gas card or electricity key to the employee in the store.
Electricity meters and emergency credit.
Simply register your new gas card electricity key before you topping up.
Take your gas card or electricity key to any paypoint or payzone outlet gas electricity or post office gas only.
Give your key or card to the store assistant.
Dirty or damaged key give the contacts on your electricity key a clean with a dry toothbrush or cloth.
We can usually get a replacement to you within five working days.
Pay for the amount you would like to top up on each device and simply put them in your meter when you get home.
Press and hold button a until you hear a beep.
Fill out our application form to see if you re eligible.
You can do this by popping it into the meter and leaving it there until it beeps.