Pay as you go for your gas and electricity with a prepayment meter from e on.
Eon lost electric key phone number.
Learn more at e on and switch your energy provider today for a better deal.
Electricity meters and emergency credit.
See if you re eligible extra help we offer a range of special services for customers who need a little extra help managing their energy.
But before you go please give us a ring to let us know you re going to get a new key.
If you smell gas think you have a gas leak or are worried that fumes containing carbon monoxide are escaping from a gas appliance please call the free gas emergency services line immediately on 0800 111 999.
We may monitor and or record calls for security quality or training purposes.
Key meter you ll need to call us for a new key.
I ve lost my gas or electricity key can i have a new one.
Calling us on a 0800 number should be free from all mobiles and generally free from all landlines.
We can usually get a replacement to you within five working days.
Yes you can get a new electric meter key from any paypoint or payzone that stocks eon or npower keys the type we use.
How we can help.
The replacement key must be registered in your meter as soon as you receive it.
If you need a second.
To get your emergency credit just insert your key into the meter and it will transfer your 5 credit.
You should open windows and doors turn gas appliances off and turn the gas off at the meter emergency control valve if possible the handle next to the meter.
When your electricity meter beeps it s a warning that you ve got less than 50p of credit left.
Lost or damaged keys and cards.
Fill out our application form to see if you re eligible.
You can top up a maximum amount of 49 per transaction on your key or card and your electricity meter will hold up to 249.
Alternatively for customer enquiries please call us on 0345 052 0000.
Gas card call us and we will either send you a new card or arrange for you to pick one up from a local outlet.
You can only get a new gas card from a paypoint sorry.
Gas meters hold a maximum of 999.
If you lose or damage your electric card or key simply get in touch with us we ll replace it free of charge.
You could get 140 off your electricity bill under the warm home discount scheme.
At this point we can give you 5 emergency credit.
If you prefer to talk on the phone you can find our full list of telephone numbers so that you can find the e on service for you.
Lost or damaged energy cards or keys.
Dirty or damaged key give the contacts on your electricity key a clean with a dry toothbrush or cloth.
